Where can I buy parts for my copier?
In the past it was hard or almost impossible to get parts for copiers. It wasn’t as bad for printers. The OEMs would not sell to unauthorized dealers. They really had a monopoly. Their profit margins were through the roof! But all of that is over. In the age of the internet you can google a part number and have many companies you can choose to buy from.
Should I buy OEM or Generic Parts?
I don’t have an easy answer for you. I prefer using OEM parts. I have been burned by crappy generic rollers. If you have to return and replace them again there goes the money you thought you saved. I like to buy refurbished fusers. Generic copier drums on most of the equipment have worked well for me also. I just ask myself what are the odds this will not work and what is the total cost, even having to return with a replacement. What is the manufacturer guarantee?
Where can I get part numbers or part books or catalogs?
You can google the make and model of the equipment and may find a free download but at a cost of getting a virus or giving your e-mail out and live with spam. EBAY or Amazon are two possibilities for manuals. Just be careful with the free downloads. I have some Hewlett Packard Service Guides that include the Parts Guide also.