Error Codes

13.12 Duplex Jamming Error HP Color LaserJet 4700

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 13.12 Duplex Jamming Error HP Color LaserJet 4700

13.12.00 Multiple Jam in duplex Path

This problem is caused by the Duplex unit; It is incorrectly installed

4700 duplexer correct installation-min
4700 duplexer correct installation

 

4700 duplexer incorrect installation
4700 duplexer incorrect installation

NOTE: Reinstall Duplex Unit.
You will know if it is correct when it sits flush on printer…see above correct and Incorrect duplex mounting.

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