4250, 4300 series printer, 4350 series printer, Do-It-Yourself Office, Error Codes, Hewlett Packard Laser Jet 4200, 4300 series printer, Hewlett Packard LaserJet 4240, 4250, 4350 series printer, Hewlett Packard P4014, P4015, P4515 series printers, P4015, P4515 series printers, Paper Jams

HP Laser Jet – Not Picking up Paper / Jamming at feed, Overview and Solution.

Problem: Most Models; Paper Jams / Not picking up paper from tray.

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Error codes: 13.01, 13.30, 13.A2.D2,  13.A3.D3, 13.0000, Misprint.
Error messages you may see on display. (These are different error codes for the same problem on different HP Laser Jet Printers). 

Solution: If you have multiple paper trays, Locate the tray that is having the jamming problem.
Note: Can you use a different tray until the problem is resolved?

Solution Continued: Pull out the paper tray completely from machine.
Remove all paper and discard any damaged paper. Check paper tray size guides and adjust them to correct sizes. Such as 81/2 X 11.

Note: There normally are length and width guides. To adjust them squeeze the blue lever, (Most are Blue not all) until they are set to correct sizes. If the guides are too tight or too loose it can cause jamming /not picking up the paper.
Look for broken guides. If they are broken, you can use packing tape to temporarily keep the guides in place.
Guides

Correct Fanning of Paper:  Fanning the paper introduces static electricity. Instead of fanning the paper, flex the stack by holding it at each end and bringing the ends up forming a U shape. Then, rotate the ends down to reverse the U shape. Next, hold each side of the stack of paper, and repeat this process. This process releases individual sheets without introducing static electricity. Straighten the paper stack against a table before returning it to the tray.

pic

Paper Feed Rollers: It is possible that the Paper Feed Rollers are worn out. You can try cleaning them until new rollers are installed. There are normally three rollers that are used in HP Laser Jet Printers. There is “One in the paper tray” and the other two are inside the machine.
(Located on top of the “Tray Roller” when the tray is closed). You can use 409 or some type of soapy water and a cloth towel. Clean the entire surface of roller then use the dry part of the towel to remove excess.

Rollers

Let me know if this helps or if you need some help, Thanks for Reading!

Izzy

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Do-It-Yourself Office

Hewlett Packard Color Laser Jet Pin Code List

Model                        Pin codes

3000                          11300005
3500                          10350003
3550                          10350003
3600                          11360005
3700                          10370003
3800                          11380005
4600                           04460002
4650                           05465004
4700                           09470005
4730                           09473005
M4730                        05473007
5500                           04550002
5550                           09555004
9500                           04950003
9500MFP                   11950004
CP3505                      06350507
CP3525                      09352508
CM3530                     11353008
CP4005                      10400506
CP4025                      11402509
CP4525                      11452509
CM4349                      11434506
CM4540                      11454010
CP5525                       11552010
CP6015                        03601508
CM6040                       04604008
M551                            09055111
M575                            05057512
M525                            05052512
CM8050/CM8060             704938

Do-It-Yourself Office

Hewlett Packard Black and White Laser Jet Pin Code List

Model                                Pin codes
2300                                   11230002
2410                                   10241004
2420                                   10242004
2430                                   10243004
4100 MFP                            04410002
4101 MFP                            04410002
4200                                    11420002
4240                                    04424005
4250                                     09425004
4300                                    11430002
4345 MFP                            11434504
4350                                     09435004
5200                                     05520006
9000 / 9000 mfp                   00900001
9040                                     04904005
9050                                     09905004
9040 mfp                              11904004
9050 / 9050 mfp                   11905004
 M525                                   05052512
M551                                    09055111
M575                                    05057512
M601                                    10060311
M602                                    10060311
M603                                    10060311
M3027                                  11303506
M3035                                  11303506
M4345                                  11434506
M4555                                  04455511
M5025                                  11503506
M5035                                  11503506
M9040                                  04904008
M9050                                  04905008
M9059                                  04905008
P3005                                  10300506
P3015                                  07301509
P4014                                  05401408
P4015                                  05401508
P4515                                  05451508

Do-It-Yourself Office, Supplies

Compatible versus Genuine Toner Cartridges

How do refilltonered toncartridges stack up to the original brand? Here are the pros and cons for both.
How

The term “Compatible”  in this case means that the toner cartridge can be used in your specific equipment and also that it is not the Genuine Brand. Refilling toner cartridges is big business in the US and the world. Many companies choose to purchase the compatible version instead of the Original Equipment Manufacturer, OEM. Compatible can also mean completely brand new but generic.

 

In the beginning of refill cartridges there were not many options. Toner and internal replacement parts were not readily available, so the quality was not as high as one would like. In the recent years all that has changed. One of the most important components that should be replaced is the drum and the drum blade. These were designed to only last the life of the toner being used from the cartridge. If you were to reuse the original drum it would cause many print defects such as light print, marks and several other image defects. The drum blade would also create streaking and line type image defects. Think of the drum blade as a windshield wiper. When it wears out certain areas are not being cleaned and it makes it hard to see through the window! In the same way certain areas are not being wiped off and you then have lines on the printed pages. We now have access to not only drums and blades but many other components that wear out and need to be replaced inside the toner cartridge. When selecting a company that refills or sells compatible toner cartridges, I would make sure that they do in fact replace the drum and drum blade, or it will not last and you will have wasted your time and money on something that was supposed to save you money in the first place.

 

 

False assumptions: OEMs never fail

 

Having been in this business for over twenty years it seems that most people believe that if it is the original (OEM) toner cartridge that it will never fail. This is just not true. I have seen many OEM cartridges fail. Some from defect and some from customer induced causes. Here is a list of causes induced by customer neglect or error. Staples paper clips, paper dust, stickyback labels and placing the cartridge down on an unsafe position causing damage to drum.

 

 

False Assumptions: Refills always leak
Here again we have an assumption that is just not true. In my experience, the number one cause for a leaking cartridge is paper or labels stuck up inside the drum area. This is caused by using inferior labels or dog-eared paper. There are some refilled cartridges that have not been refurbished in a correct manner. Inside the cartridge is a part that is called a recovery blade. It is a thin Mylar that does exactly what it is named for. It recovers the excess toner and keeps it in the waste toner tank. If the recovery blade is old and warped, toner will fall down into the paper path and some how end up on your brand new shirt. Ever since then you swore to never use these darn refills any more!

 

 

If you run across a toner cartridge and the price is unbelievably low it may be because the company that refilled it didn’t replace all of the components that we mentioned earlier. Try and stay away from these kind of deals if you can help it. In this industry there are standards. One question to ask is if they are an ISO 9001 facility. An ISO 9001 facility has the highest standards and you can trust that they install all major components and are put together the right way. This is important, next time you are purchasing toner cartridges just ask them if they are. If they look at you kind of strange or if there is a long pause and they don’t know what you are talking about, stay away from buying from them. There may be some good rechargers out there that are not ISO 9001 but for the most part this will help weed out the bad ones.

 

 

Pros and Cons of Compatible and Genuine Toner Cartridges

Compatible Pros: Cost, the average savings can be 50% to 70% from OEM retail prices. If you make several thousand prints, this can really add up. Recycling benefits our world because it reduces the amount that we put in our landfills.

 

Compatible Cons: You will have to make sure you buy quality compatibles or you may get a bad cartridge.

 


OEM Pros:
 Consistency, toner yields, new parts, knowing were it came from and that it was created by the OEM.

 

OEM Cons: Cost, toner cartridges can be much more expensive.do refilled toner cartridges stack up to the original brand? Here are the pros and cons for both.

do refilled toner cartridges stack up to the original brand? Here are the pros and cons for both.



Compatible means that the toner cartridge can be used in your specific equipment and also that it is not the Genuine Brand. Refilling toner cartridges is big business in the US and the world. Many companies choose to purchase the compatible version instead of the Original Equipment Manufacturer, OEM. Compatible can also mean completely brand new but generic.
In the beginning of refill cartridges there were not many options. Toner and internal replacement parts were not readily available, so the quality was not as high as one would like. In the recent years all that has changed. One of the most important components that should be replaced is the drum and the drum blade. These were designed to only last the life of the toner being used from the cartridge. If you were to reuse the original drum it would cause many print defects such as light print, marks and several other image defects. The drum blade would also create streaking and line type image defects. Think of the drum blade as a windshield wiper. When it wears out certain areas are not being cleaned and it makes it hard to see through the window! In the same way certain areas are not being wiped off and you then have lines on the printed pages. We now have access to not only drums and blades but many other components that wear out and need to be replaced inside the toner cartridge. When selecting a company that refills or sells compatible toner cartridges, I would make sure that they do in fact replace the drum and drum blade, or it will not last and you will have wasted your time and money on something that was supposed to save you money in the first place.

False assumptions: OEMs never fail
Having been in this business for over twenty years it seems that most people believe that if it is the original (OEM) toner cartridge that it will never fail. This is just not true. I have seen many OEM cartridges fail. Some from defect and some from customer induced causes. Here is a list of causes induced by customer neglect or error. Staples paper clips, paper dust, stickyback labels and placing the cartridge down on an unsafe position causing damage to drum.

False Assumptions: Refills always leak
Compatible means that the toner cartridge can be used in your specific equipment and also that it is not the Genuine Brand. Refilling toner cartridges is big business in the US and the world. Many companies choose to purchase the compatible version instead of the Original Equipment Manufacturer, OEM. Compatible can also mean completely brand new but generic.
In the beginning of refill cartridges there were not many options. Toner and internal replacement parts were not readily available, so the quality was not as high as one would like. In the recent years all that has changed. One of the most important components that should be replaced is the drum and the drum blade. These were designed to only last the life of the toner being used from the cartridge. If you were to reuse the original drum it would cause many print defects such as light print, marks and several other image defects. The drum blade would also create streaking and line type image defects. Think of the drum blade as a windshield wiper. When it wears out certain areas are not being cleaned and it makes it hard to see through the window! In the same way certain areas are not being wiped off and you then have lines on the printed pages. We now have access to not only drums and blades but many other components that wear out and need to be replaced inside the toner cartridge. When selecting a company that refills or sells compatible toner cartridges, I would make sure that they do in fact replace the drum and drum blade, or it will not last and you will have wasted your time and money on something that was supposed to save you money in the first place.

False assumptions: OEMs never fail
Having been in this business for over twenty years it seems that most people believe that if it is the original (OEM) toner cartridge that it will never fail. This is just not true. I have seen many OEM cartridges fail. Some from defect and some from customer induced causes. Here is a list of causes induced by customer neglect or error. Staples paper clips, paper dust, stickyback labels and placing the cartridge down on an unsafe position causing damage to drum.

False Assumptions: Refills always leak

Do-It-Yourself Office, Theory

HP Laser Printers versus HP Inkjet Printers

Using the right printer for the right job is the key to effective print management.

292310-hp-laserjet-600-enterprise-printer-m601dnThese two different types of printers achieve the same thing. They both print, but they go about it in a very different manner. There are major differences in the engines that drive them and the work they are required to do. Laser printers are designed to be used in a heavy work load environment. The cost per print is much less expensive compared to Inkjet models. Laser printers use a dry mono-component toner cartridge and a laser that shoots the image onto a drum inside the toner cartridge.

Inkjet printers are designed for a different work load. They are designed more for a work station such as an individual’s desk or for low volume type work. The toner or ink is quite expensive. Most are slow, so using them in a high volume application would drive a person crazy waiting for a hundred page report. Let me say something about the cost of Inkjet cartridges. I read an article that said that Inkjet cartridges are more expensive per weight than imported Russian Caviar. Inkjets use a liquid ink that is sprayed onto the paper. They all have a scanner rail that goes back and forth, carrying the Ink cartridges distributing the ink.

I read a post that several people commented on. They said that Hewlett Packard has really gone down hill lately with the quality of their printers. They were commenting on the HP LaserJet 4, a very popular laser printer of the past. It is about ten to years old, but it is a very dependable printer. I still use one in my office!

They were comparing it to several new HP Inkjet Printers. These are completely different machines for completely different applications. If you want to compare this machine to another HP product use the HP laser jet 4250. You really can’t compare these either. The memory, speed and options are made for the latest printing applications. Remember that the HP LJ- 4 was built around 386 computers. By the way, my HP LJ-4 works great with XP.

The price of Inkjet printers is driven by consumers that want something cheap. You get what you pay for. It is the market that creates cheap Inkjet printers. They do work well, but if they break they are not designed to repair. They are known as disposable printers. Not all Inkjet printers are disposable printers. The Inkjet is really progressing and will continue to fill more of the market place. Speed has been an issue but now they have designed some that keep up with the speed of laser printers. HP color Inkjets also make terrific color prints. Even a person with a limited budget can make great presentations, photos and flyers.

When you purchase a printer, you should always consider the type of application that it will be used for. Don’t buy an Inkjet when you’re going to be printing hundreds of reports. Don’t buy a laser printer if you print two or three jobs a day. If you look at cost per print and monthly volume you can’t go wrong. Hewlett Packard printers are some of the best you can buy, but you need to use them in the proper application.

Do-It-Yourself Office, Quality Issues

Cleaning the Scanner on HP Laser Printers;4000/4050

4000 scannerLaserJet-4000/4050 Scanner 
This article shows how to clean the scanner on the Hewlett Packard 4000 series Laser Printers.

This procedure needs to be done when the machine is in a dirty environment and the dust builds up on the mirror inside the scanner. Toner seems to be drifting into the scanner on the HP LJ-4250 printers more often lately. I have had five machines in one week do this. It may be bad toner cartridges? Some people have told me to use a Q-tip and reach up through the scanner slit area, but I don’t see how you could do an accurate job, so I have outlined the procedure the way that I do it.

Tools needed:
#2 Phillips head screw driver, Needle nose pliers, and small flat blade screw driver, Q-tip.

Estimated Time of repair:
60 minutes first time 30 minutes subsequent

Symptoms of a dirty scanner:
Light prints even after you have tried a new toner cartridge. Mostly shows itself as light prints on one side of prints or streaks or wide blank lines. HP LJ-4250: Blank streak down the middle of page. Note:This procedure is basically the same for the Following LaserJet Models:
4000, 4050, 4100, 4200, 4300, 4250, 4350

Getting to the Scanner:Turn the power off and remove the power cord. Remove the right rear side cover. Push the cover toward the rear and it will slide out. Open the top cover and remove the toner cartridge. Remove the toner cartridge drive arm. Remove the Toner Cartridge Drive Arm by using needle-nose pliers to pinch the pin from its hinge on the Top Cover. Remove the four screws holding the Top Cover (two are behind the Rear Output Bin, near the top, and two are on top of the printer under the Top Cover). Squeeze the right front side of the Top Cover to remove it. It may be necessary to use a small flat-blade screwdriver to release the tab inside the small hole. Holding the output assembly in place (located toward the rear of the printer), remove the Top Cover. Disconnect the wiring connector(s).

Remove output assembly:
Facing the rear, pull up brass arm on the left side straight up. Pry the white tab on the right side and pull the output assembly up and out. Caution: Be careful of the sensor flag. When reinstalling make sure it rotates freely.

Removing the Scanner Cover:
Carefully remove the wiring connectors. Remove the cover of the scanner by removing the screws and using a small flat blade screwdriver to release the latches. Carefully remove the cover.

Cleaning the Mirror:
The only mirror you will be cleaning is the one that shines directly on to the drum in the toner cartridge. This mirror is at an angle. You need to clean the mirror from below. Use a Q-tip to clean it. Make sure you clean the edges really good. Reinstall everything in reverse order.

Do-It-Yourself Office

Do-It-Yourself! Repair anything and feel good about it!

I never really had a lot of money, so when things broke I found ways of fixing them myself. My clutch went out in my transmission so I got the manual and stabbed it in. My VHS drive belt broke so I found the belt and installed it myself. There have been so many times that things like this have happened.  I would not have enough room on this site to write about them. I am what you call a Do-It-Yourselfer or DIYER for short. And I’m not the only one. I know you’re out there. Fixing things, making things work, a Jack of all trades.

By trade I repair office equipment. I have associates that get mad at me when I help those who desire to be a DIYER on office equipment and I asked them, “why?” They tell me that the DIYER is taking money away from them. I said to them ,”The amount of people who will Do-It-Themselves, is so small that it’s not enough to worry about.” I am not sure how many people in the World are Do-It Yourself types. People that try to repair things on their own.   I would say about 10% of all people fall into that category.  What would you say?

I respect people who do it. Therefore I have this blog. Sure I would love to sell you Toner or Parts, but I also get a kick out of helping a fellow DIYer. Believe me there are plenty of them that have helped me. Disclaimer: I do know my limits and I think that is important because sometimes it can cost more when you mess with something that is over your head.

Other people will actually try to stop you and discourage you. I guess that is human nature. Here”s a real example: About 15 years ago for what ever reason I wanted to make my own Dill Pickles. I can’t believe how many people told me that I couldn’t do it! They told me that it would get me sick or I would kill somebody. My Mom and my Wife are the two that encouraged me. In fact my Mom gave me the recipe for bread and butter pickles. I may post that recipe in a future blog. I did make the pickles and they turned out fantastic. I grew the cucumbers and the fresh dill and canned about 50 jars of Dill Pickles and gave them out for Christmas!

To conclude this blog I ask the question,

What drives people to be “Do-It Yourself People?”

Here are some of my thoughts…

  •  Try and save money
  •  Because someone told them they couldn’t (many times this is why I did it)
  •  The challenge of it.

What ever it is my hat is off to you. You have my respect. I am available to you if you have a copier, fax machine or printer that you need some direction or tips on. Just post a comment and be sure to let me know if you don’t want me to post your question because I review all comments before they go live.

Remember

If someone Says…”You Can’t Fix That!” Tell them “Yes I can because I’m a Do-It Yourselfer!”

 

Here’s that recipe

Pickling Cucumbers

Stuff Needed

Big Pot or Kettle and Jar Holder
Mason Jars and lids
2 Quarts Water
1 Quart White Vinegar
1/2 Cup Salt
Dried Red Chili Peppers
Garlic

  • Put Cucumbers in a water bath and leave overnight in the refrigerator
  • Boil water, salt and vinegar
  • Place dill, garlic and peppers in bottom of jars.
  • Pack cucumbers in jars whole or cut in halves.  Tightly packed.
  • Pour vinegar/salt solution over cucumbers. (Leave a little room 1/4″ to 1/2 ” from top.
  • Place seal lids on jars and screw on ring and leave slightly loose.
  • Place jars in a boiling water bath. (Big Kettle) Use a jar holder so you don’t burn yourself.
  • Boil for 10 minutes leave lids loose and they will seal on their own.
  • Store in a cool dark place for a week, (7 days)
  • Eat and enjoy!  Crunch Crunch!

Note:  The longer they are stored the better they get.  I’ve stored them for 2 years. They must be completely sealed or they will become spoiled. 

What ever it is my hat is off to you. You have my respect. I am available to you if you have a copier, fax machine or printer that you need some direction or tips on. Just post a comment and be sure to let me know if you don’t want me to post your question because I review all comments before they go live.

 

 

Do-It-Yourself Office, Parts, Theory

Fix Your Copier With Google!

Many problems with office equipment are universal. Each machine has its own quirks and flaws. With so much information on the World Wide Web, chances are that the solution to the problem with your copier, printer or most other office equipment will be waiting for you to find with the click of a mouse. If I have a problem that I can’t figure out or I need to know what an error code is or even a part number, I use google to find it. Google is my search engine of choice but any good search engine will do the trick. The keywords that you use to search for this information are the keys to success.

Here is an example of a problem that I had the other day. I was working on a Ricoh Fax 3310 fax machine that had a SC 544 error code. I just googled “SC 544 error” and Google came up with several results and they all were pointing to the fuser assembly. I tested the fuser and replaced the thermistor. This model won’t just reset itself even if you fix the problem and unplug it. You must use a reset procedure. I then googled “Ricoh fax 3310 reset” and again I had many results and I found the entire reset procedure. Normally I have all the service guides for each machine, but I was without my laptop and rather than go back to the office I just googled it.

Key words are very important. If you are searching for a part, using the part number as your keyword will help you come up with more accurate results. So, if I need a drum unit for a Ricoh fax 3310, use “Ricoh, fax, 3310, drum for the key words. You will have many results, but to increase the results look through those results and find the part number, “411113” then use it as a keyword.

If you’re not that mechanically inclined you can also use the web to find out important information. To see if your repair technician is in the ballpark with their estimate. Are their repairs or even their diagnosis correct? You don’t have to be a repair person to look these things up it’s so simple. Many times I’ve searched using just the make, model and error code and presto I have my answer and you can do the same. The internet is a wonderful thing!

Do-It-Yourself Office, Quality Issues

Copier Care 101

Reliable copying is a basic need of the office. By following some of these suggestions, you will enhance the reliability of your machine by minimizing down time and maximizing the return on your investment.

•Key Operator
Assign a key operator to your copier. The key operator must be able to handle simple problems and identify any break downs requiring service . When you have a consistent problem , notify your service department. Also, try and have patience. It will do you and the service company a world of good.

•Location
Carefully choose the location of your copier. Avoid situating the machine where it is likely to be jarred. You should avoid extremes in temperature, exposure to direct sunlight, open windows, air conditioners or heater units.

•Toner
Heed the “add toner” indicator. When the toner in the machine is depleted, copy quality will degenerate. You might also damage the developer material inside the machine if you continue to use the machine. It is a good idea to have at least 1 extra bottle or container of toner at all times. Have the key operator call as soon as the last toner is used thereby avoiding costly down time.

•Paper Clips and Staples
Do not put staples or paper clips on top of or near the copier. Serious damage can occur such as a scratched drum or electrical short when one of these finds its way inside the machine. Keep beverages and other liquids away from the copier.

•Paper Jams
Approach paper jams with care. Do not use any tool or sharp object inside machine. Store paper in a dry area, humidity can cause paper jams and copy quality problems. Remove any damaged paper or dog-eared pieces before installation. Carefully fan the paper before installing it in the paper Cassette.

•Cleaning The Glass
Frequently clean the platen glass. Use glass cleaner but if you have a automatic document feeder it is recommended that you use an anti-static cleaner. (Brillianize ) can be bought at a hardware store.