Parts

Buying Parts for your Copier, Printer or Fax Machine

Where can I buy parts for my copier?
In the past it was hard  or almost impossible to get parts for copiers.  It wasn’t as bad for printers.  The OEMs would not sell to unauthorized dealers.   They really had a monopoly.  Their profit margins were through the roof!  But all of that is over.  In the age of the internet you can google a part number and have many companies you can choose to buy from.
Parts is Parts

Should I buy OEM or Generic Parts?

I don’t have an easy answer for you.  I prefer using OEM parts.   I have been burned by crappy generic rollers.  If you have to return and replace them again there goes the money you thought you saved.  I like to buy refurbished fusers.  Generic copier drums on most of the equipment have worked well for me also.  I just ask myself what are the odds this will not work and what is the total cost, even having to return with a replacement.  What is the manufacturer guarantee?


Where can I get part numbers or part books or catalogs?
You can google the make and model of the equipment and may find a free download but at a cost of getting a virus or giving your e-mail out and live with spam.  EBAY or Amazon are two possibilities for manuals.  Just be careful with the free downloads.  I have some Hewlett Packard Service Guides that include the Parts Guide also.

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Parts, printers

How to Fix a Broken Paper Tray on an HP Laser Jet 4250 Printer

This article is in reference to the paper tray P/N RM1-1088 that is used in the HP LaserJet 4250 series printer.   There is a plastic guide with a blue handle that adjusts  the length of the paper.  The molding on all of them has a weak point embedded on them and the tray will break at that point every time.   If you inspect closely you will see it,  the molding has a small crack already from the factory.  I have noticed that they made a change sometime after 2002.  The edge on the guide is a bit shorter, but they still break in the same area…good try.

Paper Tray Guide 4250
Break Point on Paper Tray Guide

The tray P/N RM1-1088 retails for over $100.00 US, but now you can purchase just the guide and save a quite lot of money.

tray-design-flaw
Tray Design Flaw

Problem:   The weight of the paper puts strain on that point of the tray and it will break in this area every time. If you fill your tray with 500 sheets, (this is what it is designed for) the paper is very heavy and when the end-user pushes it in hard (and you know they do) snap there it goes!  When this part breaks the printer will get 43.1, 60.02 and 13.01 error codes.  This is because the tray wont lift (60.XX), the paper gets pushed back and wont feed, (13.01). and the  43.1 error happens because the printer thinks it is feeding Legal size paper but its not.  It’s feeding Letter size and that causes  confusion in the programming of the printer.

Temporary Fix:  If it breaks, set the length to the size that you need and use packing tape to keep it from moving until you can fix it right.  The best solution is to repair it.  There are now repair kits for this Guide. The part number is RM1-0030  and the description is ” Paper Tray Kit”.  It will fit in HP LaserJet models 4200, 4300, 4250, 4340, 4350, P4014, P4015 and P4515 printers.   Yes, you can now repair them (For a lot less) instead of buying a complete tray!

 

Parts

Broken Paper Tray on an HP Laser Jet 4250

This article is with reference to the Paper tray Part Number  RM1-1088 that is used in the LaserJet 4200, 4300, 4250 and 4350.   The plastic guide that adjusts for the length of paper on the tray will break.  It also looks like they were designed to break. Hewlett Packard has also elected to use the same weak part on their new P4515 series.  The tray retails for over $100.00.   Pretty hefty amount but now you can buy just the guide and save a lot of money.

Tray design flaw

Problem:  The paper back stop has a molding flaw and you can see it in a new tray. There is a place on the back stop that has a weak spot. If you look carefully it looks like a crack. The weight of the paper puts strain on that point of the tray and will break right in this area every time. If you fill your tray with 500 sheets, (this is what it is designed for) the paper is very heavy and when the end-user pushes it in hard (and you know they do) Snap there it goes! Then you will get either a 43.1, 60.xx or 13.1 error code because the tray is not set to the proper size and it causes confusion in the programming of the printer.

I do have a preventative measure. Setting the tray to the size you need  and applying tape to the back stop before it breaks. The main problem with this is that you can’t adjust the size.   The best solution is to repair it.  There are now repair kits for the Guide.. The part number is RM1-0030  Paper Tray Kit.  It will fit in HP Laser Jet 4200, 4300, 4250, 4340, 4350, P4014, P4015 and P4515 printers.  Google Tray repair kits for hp 4250 or go to EBAY to find them. Yes, you can now repair them (For a lot less) instead of buying a complete tray!

 

Do-It-Yourself Office, Parts, Theory

Fix Your Copier With Google!

Many problems with office equipment are universal. Each machine has its own quirks and flaws. With so much information on the World Wide Web, chances are that the solution to the problem with your copier, printer or most other office equipment will be waiting for you to find with the click of a mouse. If I have a problem that I can’t figure out or I need to know what an error code is or even a part number, I use google to find it. Google is my search engine of choice but any good search engine will do the trick. The keywords that you use to search for this information are the keys to success.

Here is an example of a problem that I had the other day. I was working on a Ricoh Fax 3310 fax machine that had a SC 544 error code. I just googled “SC 544 error” and Google came up with several results and they all were pointing to the fuser assembly. I tested the fuser and replaced the thermistor. This model won’t just reset itself even if you fix the problem and unplug it. You must use a reset procedure. I then googled “Ricoh fax 3310 reset” and again I had many results and I found the entire reset procedure. Normally I have all the service guides for each machine, but I was without my laptop and rather than go back to the office I just googled it.

Key words are very important. If you are searching for a part, using the part number as your keyword will help you come up with more accurate results. So, if I need a drum unit for a Ricoh fax 3310, use “Ricoh, fax, 3310, drum for the key words. You will have many results, but to increase the results look through those results and find the part number, “411113” then use it as a keyword.

If you’re not that mechanically inclined you can also use the web to find out important information. To see if your repair technician is in the ballpark with their estimate. Are their repairs or even their diagnosis correct? You don’t have to be a repair person to look these things up it’s so simple. Many times I’ve searched using just the make, model and error code and presto I have my answer and you can do the same. The internet is a wonderful thing!

Parts

DIY Parts

Parts
Parts

Where can I buy parts?
In the past it was hard  and almost impossible to get parts.  In the age of the internet you can google a part number and have many companies you can choose to buy from.

Should I buy OEM or Generic Parts?

I don’t have an easy answer for you.  I always use OEM feed rollers.  I have been burned by crappy generic rollers.  If you have to return and replace them again there goes the money you thought you saved.  I like  to buy refurbished fusers.  Generic copier drums on most of the equipment have worked well for me also.  I just ask myself what are the odds this will not work and what is the total cost, even having to return with a replacement.  What is the manufacturer guarantee?
 


Where can I get part numbers or part books or catalogs?

You can google the make and model of the equipment and may find a free download but at a cost of getting a virus or giving your e-mail out and live with spam.  I like this service guide source, because they give you the parts along with the service guide for a reasonable price.

Do-It-Yourself Office, Fuser, Parts, Quality Issues, Service Guides

DIYOffice Purpose Statement

My goal is to share my experience and expertise working on office equipment with the Do-It-Yourselfer, It professionals and Technicians. It is to create a place where other experts and Do-It-Yourselfer’s share their experience, questions and comments, so that we can all gain from it and create a more valuable resource.  This blog is an attempt to do that very thing.
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