Hewlett Packard P4014

59.40, 59.50 and 59.60 errors on the HP LaserJet P4515 printer

LaserJet P4010 and P4510 Series Printers
P4515
Hewlett Packard LaserJet P4014, P4015 and P4515 Printers
59.40, 59.50 and 59.60 Error “Theory”

This article is an attempt to understand the cause and theory behind the 59.40, 59.50 and 59.60 errors in the LaserJet P4010 and P4510 Series printers, and the other problems they cause.  Simply put, there is an issue of hesitation or drag in the rotation of the drum drive motor (M102).

The following information comes from the Hewlett Packard LaserJet P4010 and P4510 Series, Service Manual, Page 287 in “Control-panel messages

Control panel message                    Description                           

59.XY ERROR                              A temporary printing error occurred.

For help press? Alternates with 59.XY ERROR, to continue turn off then on.

Recommended action
 Inspect the DC controller PCA and verify that the following connectors are firmly seated.

◦ Drum motor (M102) to connector J87

◦ Feed motor (M101) to connector J91

◦ Fusing motor (M299) to connector J89

NOTE:
There is a cable between the drum motor and the DC controller. Both Ends of the cable need to be firmly seated.
If the error persists, from the DIAGNOSTICS menu, run the component tests for each motor to verify that they are  operating. If any of the motors is not operating, replace the motor.

What does the XY mean after the 59?
X is telling you which motor is having the problem.
Y tells you which color it is.  0 = Black
(M102) Drum Drive Motor is a 24 DC volt brushless motor P/N – RL1-1659


What is the problem?
More than likely you will encounter this error with a refurbished toner cartridge. The problem is that the drum blade that cleans the photoconductor is either…

  1. Defective
  2. Does not have the proper drum (photoconductor) lubrication.


64X

The toner cartridge comes in two different versions.
CC364X Black, High Capacity Toner Cartridge       Yield 24,000 pages Approximate
CC364A Black, Standard Toner Cartridge               Yield 10,000 pages Approximate

Blade
Diagram of how the drum blade interacts with the photoconductor

The solution to all of this is just to replace the toner cartridge.  So why did I spend so  much time on this issue?  In addition to replacing the cartridge it can also damage the drive gears.  That would mean an expensive repair caused by a incorrectly refurbished toner cartridge.  When these gears strip you will hear a high pitched whinning sound and get paper jams under the toner cartridge because the drum assists the paper as it goes through the machine.

The Repair
You will need to replace the drum drive assembly P/N RC2‑2484 and also the drum drive motor P/N RL1-1659
Stripped Drum Motor Gear
drum drive gear motor
Stripped Gear on Drum Drive Assembly
drum drive gear assembly

Here is a Video on replacing the Drum Drive Motor and Assembly.

Drum Blades
The drum blades are normally made of urethane.  A strong rubber type of material.  You can liken a drum blade to a windshield wiper.  And just like your wipers they start to streak when they are worn.  You will also get drum blade chatter if not properly lubricated.  If you do not have the proper lubrication it can also flip and damage the drum.  On this type of photoconductor the lubrication most widely used would be Kynar Powder.  Using toner also is acceptable but builders like the Kynar because its not as messy and the residual will remain longer, thus preventing drum blade problems.  This prevents the blade from dragging or locking up or even flipping.  I made some quick videos of manually turning the drum on a defective cartridge after a 59 error and one of a newly opened cartridge and the difference is amazing.  It was definitely much more difficult to turn compared to the new cartridge.


Here is the Defective Cartridge with the 59 error

Here is the Good Cartridge for Comparison

  

What the Drum Drive Motor does.
The drum drive motor drives the components inside of the toner cartridge.  The following are some of the components that are being driven by the drum drive motor.

*Photoconductor
*Developer or Magnetic roller
*Primary charge roller (PCR)
*Various drive gears

The idea behind purchasing refurbished toner cartridges is saving money, well maybe even the recycling aspect but when they start causing damage to the printer you may want to rethink using them in this model.

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Hewlett Packard Laser Jet P3005 series printer, Hewlett Packard LaserJet 4240, Hewlett Packard P4014

Repair Videos

hp logo

Replacing the Paper Feed Solenoid in Tray 2 on the P4515 Series Printer

Replacing the Paper Feed Solenoid in the Optional 500 Sheet Feeder, P/N CB518-67901


HP LaserJet 4 Plus Demo!


Replacing the Drum Drive Motor and Assembly, P4515 series


Replacing the Formatter on an HP LaserJet P3005 printer
 


Replacing the Swing Plate assembly
P/N’s RM1-0043 or 5851-2766 in the HP laserjet 4250 series printer

Replacing the paper feed solenoid in tray 2 HP laserjet 4250 series printer

Replacing the Paper Feed Solenoid on the optional 500 sheet feeder  HP LaserJet 4250 series

Replacing the Swingplate on the HP LaserJet P4515 series

P3005 Paper Feed Solenoid replacement

Testing paper feed solenoids on the HP laserjet 4240, 4250 and 4350 printers.

printers, toner

59.40, 59.50 and 59.60 errors on the HP LaserJet P4515 Printer

LaserJet P4010 and P4510 Series Printers

HP LaserJet p4515
HP LaserJet p4515


Hewlett Packard LaserJet P4014, P4015 and P4515 Printers
59.40, 59.50 and 59.60 Error

This article is an attempt to understand the cause and theory behind the 59.40, 59.50 and 59.60 errors in the LaserJet P4010 and P4510 Series printers, and the other problems they cause. Simply put, there is an issue of hesitation or drag in the rotation of the drum drive motor (M102).

The following information comes from the Hewlett Packard LaserJet P4010 and P4510 Series, Service Manual, Page 287 in “Control-panel messages

Control panel message Description

59.XY ERROR A temporary printing error occurred.

For help press? Alternates with 59.XY ERROR, to continue turn off then on.

Recommended action
Inspect the DC controller PCA and verify that the following connectors are firmly seated.

◦ Drum motor (M102) to connector J87

◦ Feed motor (M101) to connector J91

◦ Fusing motor (M299) to connector J89

NOTE:
There is a cable between the drum motor and the DC controller. Both Ends of the cable need to be firmly seated.
If the error persists, from the DIAGNOSTICS menu, run the component tests for each motor to verify that they are operating. If any of the motors is not operating, replace the motor.

What does the XY mean after the 59?
X is telling you which motor is having the problem.
Y tells you which color it is. 0 = Black
(M102) Drum Drive Motor is a 24 DC volt brushless motor P/N – RL1-1659


What is the problem?
More than likely you will encounter this error with a refurbished toner cartridge. The problem is that the drum blade that cleans the photoconductor is either…

  1. Defective
  2. Does not have the proper drum (photoconductor) lubrication.CC364X toner cartridge
    The toner cartridge comes in two different versions.
    CC364X Black, High Capacity Toner Cartridge Yield 24,000 pages Approximate
    CC364A Black, Standard Toner Cartridge Yield 10,000 pages Approximate

Drum blade
Diagram of how the drum blade interacts with the photoconductor

The solution to all of this is just to replace the toner cartridge. So why did I spend so much time on this issue? In addition to replacing the cartridge it can also damage the drive gears. That would mean an expensive repair caused by a incorrectly refurbished toner cartridge. When these gears strip you will hear a high pitched whinning sound and get paper jams under the toner cartridge because the drum assists the paper as it goes through the machine.

The Repair
You will need to replace the drum drive assembly P/N RC2‑2484 and also the drum drive motor P/N RL1-1659

Stripped Drum Motor Gear

drum-drive-gear-motor
drum-drive-gear-motor

Stripped Gear on Drum Drive Assembly

drum-drive-gear-assembly
drum-drive-gear-assembly


Here is a Video on replacing the Drum Drive Motor and Assembly. 

Drum Blades
The drum blades are normally made of urethane. A strong rubber type of material. You can liken a drum blade to a windshield wiper. And just like your wipers they start to streak when they are worn. You will also get drum blade chatter if not properly lubricated. If you do not have the proper lubrication it can also flip and damage the drum. On this type of photoconductor the lubrication most widely used would be Kynar Powder. Using toner also is acceptable but builders like the Kynar because its not as messy and the residual will remain longer, thus preventing drum blade problems. This prevents the blade from dragging or locking up or even flipping. I made some quick videos of manually turning the drum on a defective cartridge after a 59 error and one of a newly opened cartridge and the difference is amazing. It was definitely much more difficult to turn compared to the new cartridge.


Here is the Defective Cartridge with the 59 error 

Here is the Good Cartridge for Comparison 

What the Drum Drive Motor does.
The drum drive motor drives the components inside of the toner cartridge. The following are some of the components that are being driven by the drum drive motor.

*Photoconductor
*Developer or Magnetic roller
*Primary charge roller (PCR)
*Various drive gears

The idea behind purchasing refurbished toner cartridges is saving money, well maybe even the recycling aspect but when they start causing damage to the printer you may want to rethink using them in this model.

Parts, printers

How to Fix a Broken Paper Tray on an HP Laser Jet 4250 Printer

This article is in reference to the paper tray P/N RM1-1088 that is used in the HP LaserJet 4250 series printer.   There is a plastic guide with a blue handle that adjusts  the length of the paper.  The molding on all of them has a weak point embedded on them and the tray will break at that point every time.   If you inspect closely you will see it,  the molding has a small crack already from the factory.  I have noticed that they made a change sometime after 2002.  The edge on the guide is a bit shorter, but they still break in the same area…good try.

Paper Tray Guide 4250
Break Point on Paper Tray Guide

The tray P/N RM1-1088 retails for over $100.00 US, but now you can purchase just the guide and save a quite lot of money.

tray-design-flaw
Tray Design Flaw

Problem:   The weight of the paper puts strain on that point of the tray and it will break in this area every time. If you fill your tray with 500 sheets, (this is what it is designed for) the paper is very heavy and when the end-user pushes it in hard (and you know they do) snap there it goes!  When this part breaks the printer will get 43.1, 60.02 and 13.01 error codes.  This is because the tray wont lift (60.XX), the paper gets pushed back and wont feed, (13.01). and the  43.1 error happens because the printer thinks it is feeding Legal size paper but its not.  It’s feeding Letter size and that causes  confusion in the programming of the printer.

Temporary Fix:  If it breaks, set the length to the size that you need and use packing tape to keep it from moving until you can fix it right.  The best solution is to repair it.  There are now repair kits for this Guide. The part number is RM1-0030  and the description is ” Paper Tray Kit”.  It will fit in HP LaserJet models 4200, 4300, 4250, 4340, 4350, P4014, P4015 and P4515 printers.   Yes, you can now repair them (For a lot less) instead of buying a complete tray!

 

Parts

Broken Paper Tray on an HP Laser Jet 4250

This article is with reference to the Paper tray Part Number  RM1-1088 that is used in the LaserJet 4200, 4300, 4250 and 4350.   The plastic guide that adjusts for the length of paper on the tray will break.  It also looks like they were designed to break. Hewlett Packard has also elected to use the same weak part on their new P4515 series.  The tray retails for over $100.00.   Pretty hefty amount but now you can buy just the guide and save a lot of money.

Tray design flaw

Problem:  The paper back stop has a molding flaw and you can see it in a new tray. There is a place on the back stop that has a weak spot. If you look carefully it looks like a crack. The weight of the paper puts strain on that point of the tray and will break right in this area every time. If you fill your tray with 500 sheets, (this is what it is designed for) the paper is very heavy and when the end-user pushes it in hard (and you know they do) Snap there it goes! Then you will get either a 43.1, 60.xx or 13.1 error code because the tray is not set to the proper size and it causes confusion in the programming of the printer.

I do have a preventative measure. Setting the tray to the size you need  and applying tape to the back stop before it breaks. The main problem with this is that you can’t adjust the size.   The best solution is to repair it.  There are now repair kits for the Guide.. The part number is RM1-0030  Paper Tray Kit.  It will fit in HP Laser Jet 4200, 4300, 4250, 4340, 4350, P4014, P4015 and P4515 printers.  Google Tray repair kits for hp 4250 or go to EBAY to find them. Yes, you can now repair them (For a lot less) instead of buying a complete tray!

 

Print or Copy Quality, printers

Symptoms of a Dirty Scanner

LaserJet-4000/4050 Scanner
This article shows how to clean the Scanner on the Hewlett Packard 4000 series Laser Printers.

HP LaserJet 4000/4050 Scanner Assembly
HP LaserJet 4000/4050 Scanner Assembly

This service procedure needs to be done when the machine is in a dirty environment and the dust builds up on the mirror inside the scanner.

Sample of a Dirty Scanner
Sample of a Dirty Scanner

Symptoms of a dirty scanner:
Light prints even after you have tried a new toner cartridge. Mostly shows itself as light prints on one side of prints or streaks or wide blank lines. HP LJ-4250: Blank streak down the middle of page. Note:This procedure is basically the same for the Following LaserJet Models: 4000, 4050, 4100, 4200, 4300, 4250, 4350, P4015, P4515

Getting to the Scanner:Turn the power off and remove the power cord. Remove the right rear side cover. Push the cover toward the rear and it will slide out. Open the top cover and remove the toner cartridge. Remove the toner cartridge drive arm. Remove the Toner Cartridge Drive Arm by using needle-nose pliers to pinch the pin from its hinge on the Top Cover. Remove the four screws holding the Top Cover (two are behind the Rear Output Bin, near the top, and two are on top of the printer under the Top Cover). Squeeze the right front side of the Top Cover to remove it. It may be necessary to use a small flat-blade screwdriver to release the tab inside the small hole. Holding the output assembly in place (located toward the rear of the printer), remove the Top Cover. Disconnect the wiring connector(s).

Remove output assembly:
Facing the rear, pull up brass arm on the left side straight up. Pry the white tab on the right side and pull the output assembly up and out. Caution: Be careful of the sensor flag. When reinstalling make sure it rotates freely.

Removing the Scanner Cover:
Carefully remove the wiring connectors. Remove the cover of the scanner by removing the screws and using a small flat blade screwdriver to release the latches. Carefully remove the cover.

Cleaning the Mirror:
The only mirror you will be cleaning is the one that shines directly on to the drum in the toner cartridge. This mirror is at an angle. You need to clean the mirror from below. Use a Q-tip to clean it. Make sure you clean the edges really good. Reinstall everything in reverse order.